Help Centre

Everything you need to know about Wiremo.

All FAQs

What is Wiremo?
Wiremo allows Philippine businesses to send payments to nearly 50 countries and currencies. Through our technology and expansive payment network, you can experience hassle-free and secure transactions with global companies, at the most competitive rates.
What types of businesses can transact via Wiremo?
Philippine registered businesses who need to make cross-border payments.
How is it different from other online money transfer platforms?
For Wise and Instarem: we have the licenses to operate in the Philippines, which allows us to be able to facilitate transaction in and out of the country.
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For banks: cheaper, faster, and better experience
Does Wiremo work for business-to-customer transactions?
No. Wiremo is specifically designed for business-to-business transactions. Aqwire Enterprise is Aqwire’s product with services that cater to business-to-customer transactions.
What currencies are supported by Wiremo?
Source: PHP
Destination: CNY, USD, AUD, EUR, SGD, AED, CAD, JPY, GBP, KRW
Can I pay in PHP Currency?
Yes. You can pay to international businesses in Philippine peso which they will receive in their local currency.
What payment options can I use?
Here are the payment options you can use for money transfer:
- Credit/debit card
- Local Bank transfer
- Online deposit
- Over-the-counter deposit
- Other eWallets (GCash, GrabPay)
How much is the fee per transaction?
Our fee = (base amount - processor fee) * 2%
Can I receive inbound payments through Wiremo?
As of now, Wiremo only supports international payments from the Philippines (PH to international businesses).
How do I know if my payment was successful?
You should receive an email/mobile notification about your money transfer.
Do you offer auto-debit for recurring payments?
Not yet.
How do I change my account email?
Go to Account and click on Account Settings, from there you will see all of your information including your email. When you’re done, click Save Changes.
How do I change my change my password?
Go to Account and click on Account Settings, from there you will see all of your information including your email. When you’re done, click Save Changes.

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